Position Title: Intake Data Management Officer

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 30 August 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar;Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Seychelles; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


The Office of the Inspector General (OIG), inter alia, undertakes investigations into alleged violations of IOM’s regulations, rules, and relevant administrative instructions, such as fraud, theft and embezzlement, corruption, sexual exploitation and sexual abuse, abuse of privileges and immunities or of authority, harassment, whistle-blower retaliation or other acts or omissions in conflict with the general obligations of IOM personnel. OIG is seeking applicants with experience in the intake of allegations of misconduct and the management of the related systems. The position may require international travel on an ad hoc basis and of irregular frequency.

Under the overall supervision of the Deputy Inspector General and the direct supervision of the Chief of Intake, the incumbent will be responsible for providing support and coordination for allegation and complaint management and analysis and will contribute to the quality assurance activities.

Core Functions / Responsibilities:

  1. Maintain OIG’s allegations and complaints database.
  2. Assist in the management of OIG’s Intake processes, including OIG’s Outlook folder as well as the use and input of case documents and data for OIG’s case management system and Sharepoint.
  3. Assist Chief of Intake in the predication of allegations by implementing predication decisions on OIG’s case management system to ensure smooth internal case transfer from Intake to Investigation.
  4. Contribute to the management of receipt of allegations and complaints.
  5. Conduct quality control of OIG Intake by updating OIG’s case management system and internal predication database when referrals are sent to the Office of Legal Affairs (LEG), Department of Human Resources Management (DHR) and other offices by intake officers as predicated.
  6. Review allegations and complaints and engage in related communications.
  7. Draft preliminary assessments, Referrals, and Closure Reports on allegations and complaints.
  8. Prepare and managing statistics of OIG data though internal database management software program and prepare presentation material for internal and external reporting.
  9. Assess and respond to Country Offices and DHR requests for information that could impact the separation process for IOM personnel.
  10. Assist in the OIG recruitment process by administrating written assessments, arranging candidate interviews for panel members, and drafting CAF in coordination with Panel members and REC.
  11. Manage the UN iReport system, reporting and tracking IOM’s SEA allegations on the UN platform.

Quality Assurance:

  1. Review selected reports and other work products prepared by investigators for accuracy, legal conformity, coherence, and editorial standards.
  2. Review evidence gathered during an investigation and check that citations to evidence in investigation reports and other documents are accurate and complete.
  3. Support investigators for managing documents including documented evidence and witness statements and any other documents for cases by organizing, saving safely, and/or redacting.
  4. Perform such other duties as are assigned.

Required Qualifications and Experience:


  • Master’s degree in Law, Criminology, Business Analytics or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • A minimum of two years (four years for bachelor’s degree holders) of relevant experience in law or investigatory work, management of case or data monitoring and tracking systems, or legal or financial due diligence;
  • Experience working within an international organization investigative unit is highly desirable.


• Demonstrated knowledge in intake of allegations of misconduct, knowledge of case or data management systems is an advantage.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

To apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 30 August 2023.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 17.08.2023 to 30.08.2023

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2023 356 Intake Data Management Officer (P2) Geneva, Switzerland (58306269) Released

Posting: Posting NC58306270 (58306270) Released

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